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Quality standards and quick delivery

Quality standards and quick delivery

At Sensibus, we take cheese very seriously and are proud to offer only the freshest and finest products available. Our staff is equipped with years of experience and knowledge, ensuring that the items selected for your purchase will be to your satisfaction, guaranteed.

Our Freshness Philosophy
In order to guarantee freshness, we cut most of our cheeses to order by hand and we do our very best to cut them as accurately as possible. There still remains a possibility of a shipping a cheese that is slightly bigger or smaller than what has been ordered. But rest assured that the product was cut specifically for your order

Wrapping and Packaging
Any cheeses that are cut to order will be wrapped in a specially designed paper that enables the cheese to breathe all the while continues the maturation process, up until the point of consumption.
When the order is ready to be shipped out, all perishables will be packaged in an insulated box with reusable ice packs to ensure the order remains cold. Upon delivery, the ice may have defrosted some but as long as the products are cool to the touch, there shouldn’t be need for worry.

Direct Shipments to Your Door

As stated in our shipping guidelines, you will be offered different shipping options, depending on the contents of your purchase and the location of the delivery address. For more perishable items, we limit transit time to 1 day. As such, your options for delivery method will be “Next Day Air” or “Next Day Air Saver”. For orders only containing nonperishables, you will also have the option to select “Ground”.
For any questions or concerns, please email customercare@sensibus.com or call 800-676-0949.

Our Freshness Guarantee

Sensibus' staff and its shipping partners will always do everything possible to guarantee a quick and speedy delivery. Special attention is given to choosing the packaging, in order to preserve the freshness and quality of your products. For your convenience we encourage you to use the tracking facility "UPS MyChoice®", at the following links:
For any further information about your order, please refer to the contact section or use the RMA features located in your personal account on Sensibus.
Shop with confidence at Sensibus.com, satisfaction 100% guaranteed.